NETWORK MONITORING ENGINEER ROLE
We are looking to recruit a competent, resourceful, and hardworking NOC Engineer whose main role is to monitor and manage networks, operating systems, and network performance.
NETWORK MONITORING ENGINEER JOB RESPONSIBILITIES
• Detect and analyze network faults, outages, performance issues and anomalies in real-time and dispatch to relevant teams to resolve within set timelines.
• Follow-through network failure resolution while making necessary escalations to ensure faults resolution within set SLAs.
• Manage communication on system/network outages by sending notifications to the relevant internal teams.
• Collaborate with field technicians to coordinate on-site investigations and resolution of identified faults.
• Manage access requests to JTL Partners collocation rooms.
• Collaborate with cross-functional teams to review, assess, and implement change requests.
• Prepare daily network faults and performance reports.
QUALIFICATIONS FOR THE NETWORK MONITORING ENGINEER JOB
• University degree in a relevant field (Electrical and Electronic Engineering, Telecoms, Computer Science / IT).
• 2-3 years’ experience in an equivalent position/field
• Confident communicator and possess excellent attention to detail,
• Good analytical and problem-solving skills.
• Self-awareness and assertiveness.
Location: Nairobi
Department: Network Operations
Job Type: Contract
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